Customer Service/Tech Support

Customer Experience Specialist, Seasonal Part-time Job

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Best Buy

As the Best Buy Seasonal Customer Experience (CE) Specialist, you will deliver friendly, fast & accurate processing of all customer transactions in the front lanes. You will also assist customers with learning about and purchasing the latest technology products to meet their needs. As a CE Specialist, you will be responsible for creating an engaging, fun, and fulfilling experience for our customers as they move throughout the store and close out their transactions. Through a comprehensive onboarding and training program, you will become an expert in all our product categories while learning about the latest cutting-edge technology.

Key Responsibilities:
  • Greeting and welcoming customers to the store in addition to making sure their visit was engaging and satisfying – making sure every customer goes away feeling excited about the next step in their technology journey.
  • Accurately processes transactions associated with both in-store purchases and online order pick-ups.
  • Applies the appropriate knowledge and expertise through ongoing learning and self-development to enable an excellent customer shopping experience.
  • Stays up to date on Best Buy products and in-store service offerings and provides complete solutions to customers during each transaction.
  • Maintains a clean, well-stocked and inviting store appearance in all areas.
  • Receive and organize online orders for efficient customer pick-up.
Basic Qualifications:
  • Ability to work successfully as part of a team
  • Ability to work a flexible schedule inclusive of holidays, nights and weekends
  • Strong ability to prioritize and multi-task in a fast-paced environment
Preferred Qualifications:
  • Prior experience working in customer service, sales or related fields

Auto Req. ID735864BR
Employment CategoryStore Associates
Job LevelEntry Level
Location Number002508-College Park-Store
Address4710 Cherry Hill Rd
CityCollege Park
StateMD


Desired candidate profile:

Education requirement:

High School Diploma or GED

US Citizenship Requirement : 

N/A

Certifications Name : 

Clearance Level : 

N/A


Company Profile

Best Buy

  • Best Buy is a leading provider of technology products, services and solutions. The company offers expert service at an unbeatable price more than 1.5 billion times a year to the consumers, small business owners and educators who visit our stores, engage with Geek Squad agents or use BestBuy.com or the Best Buy app. The company has operations in the U.S and Canada, where more than 70 percent of the population lives within 15 minutes of a Best Buy store, as well as in Mexico where Best Buy has a physical and online presence. As for our workforce, our employees’ knowledge, passion and commitment are recognized through pay, benefits and other rewards that are among the best in the industry, including an industry-leading employee discount on the latest and greatest products. To learn more about opportunities at Best Buy follow us on twitter @bestbuy_careers and check out our career site http://www.bestbuy-jobs.com/


Overview:

  • Location: College Park, MD
  • Job Title: Customer Experience Specialist, Seasonal
  • Job details: Posted on: June 15, 2023 01:14 PM Company Name: Best Buy
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