We are seeking Data Acquisition Specialists for managing account support activities with our client accounts.
- Working within a team, you will be responsible for downloading information related to assets and invoices. Once imported or entered into ManageRight software, you will perform a Quality Assurance check that the numbers match.
- will initially work with a contractor performing Robotic Process Automation (RPA) tasks for downloading the customer information. Over time, you need to be able to operate the RPA tools yourself.
- will interface weekly, if not daily, with customers towards ensuring that all service deliverables owed them have been delivered and are fully satisfactory.
- will ensure that any precursor items expected FROM clients are received on a timely basis (or negotiate a new delivery date to customer that compensates for the delay).
- will speak for the client to internal employees in resolving matters that were deemed unsatisfactory. Our service deliverables typically include system availability, system reports, bug fix status, software support tickets status, information requests, or data entry error fixes.
REQUIRED SKILLS: Minimum 2 years’ experience in working with advanced functions of Microsoft Excel and performing customer relations and account support activities.
RPA SKILLS: Robotic Process Automation tools from our selected vendor is a No-code / Low-code environment. That means you don’t need to be programmer to operate them. (But some coding knowledge will help!) We will train you on the RPA tools and encourage you to achieve a professional certification.
PREFERRED SKILLS:
- We will be screening candidates for having a burning desire to excel!
- Desire to learn new skills and knowledge
- Outgoing, engaging personality with an ease of conversational skill
- Experience in using Excel to import data into a database
- Good writing and communication skills.
Compensation will be based on your qualifications and experience.
Relocation will not be funded. Only individual candidates should respond. NO agencies.
- Salary: Undisclosed
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Functional Area
IT Software - Network Administration / Security - Job shift: Day
- By Job type: Full-time Job
- Current openings: 1
- Years of experience: N/A
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Key skills
Desired candidate profile:
Education requirement:Bachelors Degree, High School Diploma or GED, Pursuing Associate Degree, Pursuing Bachelors Degree
US Citizenship Requirement :N/A
Certifications Name :Clearance Level :
N/A
Company Profile
TeleBright Software Corporation
- TeleBright provides centralized expense management for telecom and energy, has been delivering intelligent solutions to improve efficiencies for businesses and government since 1988. An innovative and user friendly management system simplifies this complex process and streamlines operations through an integrated approach. Our expense management system will facilitate efficient collaboration between information technology and finance departments, while improving the bottom line. Our telecom expense management (TEM) solutions consistently deliver savings of 15% - 30% for organizations of all sizes, in both commercial and government sectors.
